【Delivery Company(To Japan）】 Yamato Transport（Yu-Pack for some areas）
- The delivery company is "Yamato Transport". For some areas such as Okinawa Prefecture and remote islands, the delivery company will be Yu-Pack.
- Delivery fee is 550JPY all over Japan
*Additional charges may apply for some remote islands.
- Buy 8,800JPY and more(including tax), the delivery fee will be free.
- Buy 9,790JPY and more(including tax), the delivery fee to Hokkaido, Kyushu, Okinawa, remote islands, and some areas will be free.
- Depending on the product, the shipping fee may not be calculated automatically. Later, we will contact you by e-mail with the corrected cash on delivery fee and shipping fee.
【Shipping Company(For International）】 FedEx / EMS
*For orders placed on weekends and Japanese holidays, the product cannot be shipped due to the FedEx service is closed.
We will prepare to ship your order after weekends or holiday.
- Customers are responsible for shipping costs of international shipping.
- Customers are responsible for paying customs duties, any other taxes and costs on imports of items from Japan.
The customs duties are depends on the items and the country. Please ask your country's customs.
- The shipping company for international at check out page is FedEx, but the actual shipping company is either Fedex or EMS.
(You cannot choose the shipping company. We will inform you by e-mail regarding the shipment in details.
- Shipping fee to each destination is below.
|50,000JPY and more|
- The shipping fee is the same for each country / region and depends on the purchase price.
- The shipping fee above is applied for the order at Sun House Online Store(this store). It is not applied for the order at Sun House's other online store.
- Even if you order at Sun House Online Store, we may not be able to send it to some countries / regions due to some reasons such as areas of no delivery service, COVID19, and so on).
- Due to the influence of COVID19, the shipping fee of FedEx etc. to some countries and regions has been significantly increased.
Therefore, even if you order at Sun House Online Store, in the case of the shipping fee is significantly high rate, we may cancel your order. We apologize for the inconvenience and thank you for your patience.
- Shipping to certain areas in Australia (Northern Territory / Victoria / South Australia / Tasmania / Western Australia) is not covered by FedEx delivery areas, so shipping fee for these areas is D in the table above.
In addition, if the shipping fee becomes too high, we may ask to pay extra shipping fee to customers. We apologize for the inconvenience and thank you for your understanding.
- Please review Terms and Conditions for International Shipping regarding payment, return policy and so on.